Privacy Policy

Dear user,
ESPERITY BV (the “Controller” or the “Company”) (BE 0848.466.027), based in Bd Brand Whitlock 108, 1200 Woluwe-Saint-Lambert, Brussels, Belgium, is the Controller of your personal data processed through the use of the esperity.com

What Personal Data Do We Process?

We will use your:

  • Personal identifying information: Name, last name, email address, IP address, ID number and password
  • Physical details: Height, weight
  • Lifestyle: Quality of life (questionnaire)
  • Health data: Type of disease, symptoms reported on a scale, type of treatment, wellbeing, goal setting
  • Usage data: Log data
  • Other data: Knowledge assessment (quiz)

Why Do We Use Your Data?

We use your data for the following purposes:

  1. Providing services: Including access to tools, quizzes, and statistics
    • Legal basis: Contract performance and your explicit consent (for health data)
    • Obligatory: Yes – we cannot provide services without this data and consent
    • Retention: During the service and up to 24 months after your last access, then anonymized
  2. Statistical results: Usage analytics without personal identifiers
    • Legal basis: Your consent
    • Obligatory: No – optional
    • Retention: 24 months after usage, then anonymized
  3. System security: Collecting IP and log data
    • Legal basis: Our legitimate interest
    • Obligatory: Yes – required to use the app
    • Retention: 6 months

Cookies

We use Google Analytics cookies to collect anonymized visitor data with your consent. This data helps us analyze usage patterns. Measures are in place to limit data collection, such as not sharing IP addresses with Google, applying a retention schedule, and access restrictions.

Analytics data is retained for 14 months from the last visit.

How Do We Use Your Data?

Esperity Health helps you learn about specific health topics and manage your condition. We analyze anonymized and aggregated usage data to generate statistical insights, which may be shared with third parties.

Who Can Access Your Data?

Your data may be accessed by hosting providers, IT service vendors, and consultants under data processing agreements. Only anonymized and aggregated statistics may be shared with third parties.

Where Is Your Data Processed?

Your data is stored in the EU. If processed by providers outside the EU (e.g. USA), we ensure compliance through safeguards such as adequacy decisions or Standard Contractual Clauses. For more information, contact our DPO.

What Are Your Rights?

You have the right to:

  • Access, correct, or delete your data
  • Restrict its processing
  • Withdraw your consent at any time
  • Receive a copy of your data or request its transfer to another controller
  • Object to processing based on legitimate interest
  • Lodge a complaint with your local supervisory authority

To exercise your rights, contact our DPO at [email protected].